I am privileged to have been involved in Bruce’s first mediation at ADR Services. I did not know Bruce was doing mediations until the other side recommended him but I am glad we agreed to use him. From our initial pre-mediation call until final resolution he was engaged in the process. Bruce’s willingness to continue to follow up with both sides to settle the matter and his efforts in speaking directly with the clients to explain the issues and possible outcomes should the case proceed to trial were invaluable. I look forward to my next mediation with Bruce.