Defense counsel and I agreed on using Bruce as a mediator for a consumer class action based on his experience in the field. From the outset of the mediation, it was clear that Bruce understood the case and structure of a class action settlement. He was effective in his discussion of the issues in the case and made many helpful and constructive suggestions with respect to the negotiating process and the settlement terms. We settled the case! I would use him again without reservation and recommend him to the class action plaintiffs and defense bar.